BLACKROLL® RECOVERY BASE / COMFORT TOPPER Return

Did you receive your BASE or Comfort Topper with visible damage? No problem!

Complaint Process:

  1. Please fill out the following form completely and send it to us. If you’re filing a complaint for multiple mattresses or Comfort Toppers from a single order, please fill out the form only once and specify the number of items accordingly in the form.
  2. Our support team will review your request and get back to you with further information as soon as possible.

Our customer service is available during the following hours:
Mon–Thu: 9:00 a.m.–5:30 p.m.
Fri: 9:00 a.m.–4:00 p.m.

[email protected]