Complaints

Important notice:
Please make sure to send us information about your order, such as the order number, purchase date, and photos of the defect, using the form.

Important notice for electrical products:
Please indicate at the very bottom of the form that the product is an electrical item. Then fill out all additional questions. The complaint can only be processed if the complaint form is completed in full. Processing may take several days.

Fill out the complaint form here.