We're not spared by returns either, even though we try to minimise this where possible by providing good advice and plenty of information. And if something gets sent back? We don't bury our heads in the sand. Instead: Let’s give a Second Chance. No idea what that means? Don't worry. We'll happily and proudly present our Second Chance collection.
We carefully check any products that are returned to our warehouse. Any products that are in perfect condition are then prepared for resale.Are you looking for a genuine and sustainable alternative to new purchases while saving pennies? Then you're in the right place. By purchasing from the Second Chance collection, you're giving products a second chance and helping the environment at the same time. Products with minor production defects also wind up here.
They are all imperfectly perfect - and that's why we love them.
We don't repackage B-products in order to protect resources. You'll therefore receive them unpackaged in a shipping box. This also reduces the need to dispose of packaging materials. And don't worry - you'll still get information about the products and how to use them. Everything is provided digitally in a sustainable fashion at all times in our online shop.
Perhaps you're asking yourself whether any of our other products end up in the Second Chance collection? Then we've got good news for you, as we're constantly expanding our collection. However, we're not offering all of our B-products. Why? In part - and luckily - because returns are very low. B-products are also frequently used by us at trade fairs, events and training sessions.