Please note that the return option is only intended for our private customers. Business customers please contact firstname.lastname@example.org.
Enter your order number, address data and returned products. 2.
2. tick the relevant key number (1-7) as the reason for return (your return slip is enclosed with your order or you can download it here).
3. put the completed return form in the parcel!
Create a free returns label and stick it on the box. 5.
5. hand in the parcel at the nearest collection point of one of our shipping partners.
Important: The return can only be processed if the return slip is completed in full.
Be processed. Processing may take a few days. We ask for your understanding.
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